Memory Locket

1. Free shipping for orders exceeding AED 99.

2. AED 15 shipping charge for orders below AED 99.

3. Orders are typically shipped within 1-2 business days from the date of purchase.

4. Next day delivery on orders before 4pm.

5. For any special shipping requests or inquiries, please contact our customer service team.

1. Please notify us within 14 days of receiving your order to initiate the return process.

2. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.

3. Shipping fees are non-refundable.

4. Refunds will be processed within 5-7 business days of receiving the returned item.